BTT is about more than containers, terminals and transport. In the LEAD, we share the stories, ideas and people that keep everything moving.
Head office
Salary dependent on experience, market-conform
28 holiday days
As a Customer Account Representative at BTT, you are the fixed point of contact for your customers, making sure container flows run smoothly, communication is on point, and processes keep improving.
You maintain an overview of container shipments and continuously liaise between customers and internal departments.
You switch quickly, communicate easily and keep an overview — even when it's busy.
Experience within logistics or customer service is a bonus, but we consider motivation and eagerness to learn just as important.
At BTT, you get responsibility, modern systems and a team that works together.
You are the fixed point of contact for your clients.
From order flows to client performance: no two days the same.
Room to develop yourself further within BTT.
At BTT, you don't work for an anonymous logistics company, but for an organisation where people know each other and pull together. With terminals in Tilburg, Bergen op Zoom and Geleen, our own truck fleet, warehouses and direct connections by road, water and rail, no two days are the same.
Whether you work on the terminal, are out on the road as a driver, work in the warehouse or sit in the office, your work directly impacts the operation. You see what you do, work with modern resources and get the space to develop yourself.
After you've applied, our recruiter gets to work. Keep an eye on your phone and inbox!
Does your motivation and experience match what we're looking for? Great! We'll invite you for an introductory meeting with the manager on location.
Was the introductory meeting positive? Then we'll schedule a second interview as soon as possible! A possible future colleague often joins this conversation too.
Do both sides have a good feeling about it? Then you'll receive an offer to come and work at BTT.
Have we reached an agreement and do you accept the offer? Great! Welcome to BTT!
What does a Customer Account Representative at BTT do?
You're the main point of contact for customers. You answer questions, process transport orders and make sure customers are helped quickly and professionally.
Do I need logistics experience?
Experience in transport or logistics is a plus, but your communication skills, customer focus and organisational talent matter more.
Do I have a lot of customer contact?
Yes. You'll have daily contact with customers, planners, drivers and colleagues. You play an important role in keeping the logistics process running smoothly.
Is every workday the same?
No. You constantly switch between different customers, shipments and enquiries, which makes the work varied and challenging.
Why choose Customer Service at BTT?
You work in an international logistics environment where collaboration, customer focus and personal development are central.
Leave your details and we'll get in touch with you as soon as possible.
